Privacy Policy

1. Introduction

NotificationsBot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our notification service that sends real-time alerts via Telegram.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Email Addresses: When you create an account, we collect your email address for authentication and communication purposes.
• Telegram User IDs: We collect Telegram user IDs to deliver notifications to the correct recipients.

2.2 Service Usage Data

We collect and process:

• Notification Content: Messages, errors, and events you send through our API
• Account Data: Channels, groups, subscribers, and configuration settings
• API Usage: Request logs, delivery status, and error information
• Performance Data: Response times, delivery success rates, and system performance metrics

2.3 Technical Information

We automatically collect:

• IP addresses and request timestamps
• Browser type and version
• Device information and operating system
• Usage patterns and preferences

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide our notification service, including parsing messages, error checking, and delivering to Telegram
• Account Management: To manage your account, channels, groups, and subscriber configurations
• Error Handling: To detect, store, and resolve delivery failures and system errors
• Service Improvement: To analyze usage patterns and improve our service performance
• Communication: To send important service updates, security notices, and account-related communications
• Support: To provide customer support and troubleshoot technical issues
• Compliance: To comply with legal obligations and enforce our terms of service

4. Data Processing and Storage

4.1 Data Processing

We process your data as follows:

• Message Parsing: We parse incoming messages to validate format and check for errors
• Error Detection: We analyze messages for potential issues and store error information
• Database Storage: We store processed messages, errors, and account data in our secure database
• Telegram Delivery: We forward validated messages to Telegram's API for delivery to recipients

4.2 Data Storage

Your data is stored in the United States on secure servers. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your data as follows:

• Account Data: Channels, groups, subscribers, and configuration settings are retained for as long as you use our service
• Events Logs:
  • Free Plan: 7 days
  • Pro Plan: 60 days
• Error Logs: Retained for 30 days to assist with troubleshooting and service improvement
• Personal Information: Retained until you delete your account or request deletion

You may request deletion of your data at any time by contacting us.

6. Third-Party Services

We use the following third-party services that may process your data:

6.1 Stripe

We use Stripe to process payments. Stripe collects and processes payment information according to their privacy policy. We do not store your payment card details.

6.2 Telegram API

We use Telegram's API to deliver notifications. Message content is processed according to Telegram's privacy policy and terms of service.

6.3 Message Broker Service

We use a third-party message broker service for message queuing and processing. Data is processed according to the service provider's privacy policy and data processing terms.

7. Your Rights (GDPR Compliance)

If you are located in the European Union, you have the following rights regarding your personal data:

7.1 Right to Access

You can request a copy of the personal data we hold about you.

7.2 Right to Rectification

You can request correction of inaccurate or incomplete personal data.

7.3 Right to Erasure

You can request deletion of your personal data ("right to be forgotten").

7.4 Right to Restrict Processing

You can request restriction of processing in certain circumstances.

7.5 Right to Data Portability

You can request a copy of your data in a structured, machine-readable format.

7.6 Right to Object

You can object to processing of your personal data in certain circumstances.

7.7 Right to Withdraw Consent

If processing is based on consent, you can withdraw consent at any time.

To exercise these rights, please contact us using the information provided below.

8. Data Security

We implement appropriate security measures to protect your data:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security monitoring
• Incident response procedures

9. International Data Transfers

Your data is stored in the United States. If you are located in the EU or other regions with different data protection laws, we ensure appropriate safeguards are in place for international data transfers, including:

• Standard Contractual Clauses (SCCs) where applicable
• Adequacy decisions by relevant authorities
• Other appropriate safeguards as required by law

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top of this policy
• Sending you an email notification for significant changes that affect your data rights or privacy

Your continued use of our service after any changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email:

13. Legal Basis for Processing (EU Users)

For EU users, we process your personal data based on the following legal grounds:

• Contract Performance: To provide our notification service as agreed
• Legitimate Interest: To improve our service, ensure security, and prevent fraud
• Consent: For optional communications and marketing (where applicable)
• Legal Obligation: To comply with applicable laws and regulations